Colonoscopy and endoscopy prep, sent to each patient one step at a time
WellPrept Journeys turns your prep instructions into short messages timed to each patient's procedure date. Diet changes, medication holds, dose times and the morning-of details arrive on the day they apply, written from your own protocols and in your patients' languages. If a patient doesn't open a message, an AI voice agent calls them in their language to go over the step they missed.
Book a demoWhere preps go wrong
These are the usual reasons a patient arrives with an inadequate prep.
The patient reads the prep sheet once, at scheduling, often weeks before the steps matter.
The right instructions depend on the prep, the schedule and the medicines the patient takes, so one handout cannot fit everyone.
Blood thinner and GLP-1 holds get worked out one patient at a time, by a nurse on the phone.
Translations exist for some preps and procedures and not for others, because each one is written and paid for separately.
What a colonoscopy patient receives
An example of a split-dose colonoscopy. Your practice sets every step and every time.
About a week before
A few days before
The day before
Night and morning
Day of the procedure
After
At any step, if the patient doesn't open the text or email, an AI voice agent calls them in their language to go over what they missed.
What Journeys handles for a GI practice
Every prep you prescribe
Suprep, Sutab, Suflave, Plenvu, MoviPrep, Clenpiq, GoLytely, NuLytely or MiraLAX, split dose or two-day. The patient sees only the instructions for their own prep and schedule.
Medication holds for each patient
Your rules for GLP-1 medicines, blood thinners and diabetes medicines, applied to the medicines each patient takes, with each stop date sent on the day it applies. When a hold needs another doctor to decide, such as a blood thinner managed by a cardiologist, the message tells the patient to call.
A phone call when a step is missed
If a patient doesn't open a text or email, an AI voice agent calls them in their language to go over the step they missed. It tells the patient it is an AI calling for your practice, and anything it can't answer, or anything that sounds urgent, goes to your staff.
Every procedure you do
Colonoscopy, upper endoscopy, flexible sigmoidoscopy, ERCP, EUS, capsule endoscopy, Bravo pH monitoring, H. pylori breath testing and hemorrhoid banding, each with its own timeline. For anything else you do, we build a custom journey.
Your patients' languages
Spanish and the other languages your patients read. Your team approves every translation before any patient sees it.
Your protocols and your physicians' names
We build each journey from the prep sheets you already use, and your physicians approve every message before it goes live.
Nurse time goes to the patients who need it
The routine instructions arrive on their own, and patients who miss a message get a reminder call from an AI voice agent in their language. Your nurses spend their calls on complicated medication questions, first-time patients and anyone the voice agent flags.
Starts when the procedure is booked
No one on your staff has to remember to send anything.
Follows the schedule
Reschedule the procedure and the whole timeline moves with it.
Calls the patients who miss a step
An unopened message triggers a call from an AI voice agent, in the patient's language.
Inadequate prep calculator
Enter your own numbers. The result is an estimate from what you enter, not a promise.
Your volume and prep quality
Your costs
Estimated yearly effect
Questions from GI practices
Use what you already pay for. Journeys adds instructions that fit each patient: their prep, their schedule, the medicines they take and the language they read, across every procedure you do, built from your own protocols.
If a patient doesn't open a text or email, an AI voice agent calls them in their language to go over the step they missed. It tells the patient it is an AI calling for your practice. Anything it can't answer, or anything that sounds urgent, goes to your staff.
Your physicians set the rules for GLP-1 medicines, blood thinners and diabetes medicines. Journeys applies them to the medicines each patient takes and sends each stop date on the day it applies. When a hold needs another doctor to decide, the message tells the patient to call.
It takes the routine instructions and reminder calls off their list. Patients who miss a message get a call from an AI voice agent in their language, so the calls your nurses make go to the patients who need a conversation: complicated medication questions, first-time patients and anyone the voice agent flags.
Procedures: colonoscopy, upper endoscopy (EGD), flexible sigmoidoscopy, ERCP, EUS, capsule endoscopy, Bravo pH monitoring, H. pylori breath testing and hemorrhoid banding. Preps: Suprep, Sutab, Suflave, Plenvu, MoviPrep, Clenpiq, GoLytely, NuLytely and MiraLAX with a sports drink, on split-dose or two-day schedules. If you do a procedure or use a prep that is not on this list, we build a custom journey for it. Each patient sees only the instructions for their own procedure and prep.
Yes. Journeys can send instructions in Spanish and the other languages your patients read, and the follow-up call from the AI voice agent is in the patient's language too. Your team approves every translation before any patient sees it.
Yes. WellPrept connects with common EHRs and scheduling systems, and a deep integration is not required to get started. We will walk through how enrollment works with yours.
Most practices go live within a few weeks. We draft every journey from your current prep sheets, and your physicians review and approve it before launch.
Yes. WellPrept is built for HIPAA, is SOC 2 compliant, and signs a Business Associate Agreement. Details are in our Trust Center.
It depends on the size of your practice and what you include. Book a demo and we will give you a number for your practice.
Foundation covers the visit side: condition pages for GERD, IBS, Crohn's disease and ulcerative colitis from your own physicians. See Foundation.
We build the same journeys for urology, spine, orthopedics, ENT, gynecology and every other specialty. See all specialties.
See a colonoscopy journey built for your practice
We'll show you what your patients would receive, step by step, from prep instructions like the ones you use now.
Book a demo