Trust & Security
Used in thousands of patient encounters each week, WellPrept is a HIPAA-compliant platform built with security at its core. We safeguard your data so you can focus on providing excellent care to your patients.
Need our SOC2 report, BAA, or other security documentation?
Security FAQ
At WellPrept, we are committed to safeguarding your privacy and the integrity of your data. We collect data to enhance your experience, improve our product, and provide you with personalized services. We store no patient information, are HIPAA compliant and SOC2 Certified.
We take security seriously at WellPrept by implementing round-the-clock monitoring, regular security assessments, and maintaining an incident response plan to swiftly address any breaches. Our team works diligently to safeguard your data against unauthorized access, using state-of-the-art technology and practices. In the unlikely event of a security breach, we ensure prompt communication with affected users.
Our servers are located on AWS (cloud based) in the United States.
Yes, your data is encrypted at rest as well as in transit.
Please fill out this secure form and someone from our team will get back to you with your requested documents.
Yes, WellPrept will sign a BAA upon request, only as part of a WellPrept Teams plan.
Yes. Please request documents if you'd like to see the full report. You'll be prompted to sign an NDA.
Ready to review our security posture? Request any document you need.
Subprocessors
- Each is chosen carefully for reliability and security
- From cloud data storage to file management and billing
- WellPrept works with the most trusted companies
Updated continuously
Continuous Monitoring
At WellPrept, we treat security as a mindset, not a checklist. We have deep operational and cultural security practices.
Continuous monitoring by SecureFrame ✅